Shipping Policy

Thank you for visiting and shopping at Dollylocks.com.

The following terms and conditions constitute our Shipping Policy:

Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will reach out to you via email or phone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including standard and expedited services. Delivery times may vary depending on the selected shipping method and destination.

• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
  Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses
Dollylocks.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Dollylocks.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping, including tariffs and taxes, are the customer’s responsibility.

Damages
Dollylocks.com is not liable for any products damaged or lost after shipment. Once your order leaves the warehouse, the shipping carrier is responsible. If you receive your order in a damaged condition, please contact the shipping carrier’s support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the U.S.

Returns & Exchanges
Please refer to our Returns Policy for information on returns.